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White Paper BPM and SOA: Better Together This IBM-sponsored white paper explains how the standards-based modeling, monitoring, connectivity, and process integration tools that comprise IBM's Process Integration suite are allowing companies to...

Tags: BPM, Strategy, Software, SOA, Service-Oriented Architecture (SOA)

Sponsored by: IBM
Date: October 2009
IBM
White Paper Retailers' Response to the Global Economy Downturn — Enabling Immersive Shopping Experiences To survive today’s economy, retailers must innovate to serve customers more effectively using tightly integrated CRM software suites. Read why.

Tags: Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, Management, Marketing

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Empowerment as a Growth Strategy See how empowering your customer-facing employees can help you achieve short-term goals plus lay the groundwork for sustainable growth.

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Empowerment, Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales Examine the rising use of LinkedIn, Facebook, Twitter, and other social media apps by sales and marketing teams to gain a competitive advantage.

Tags: Online Collaboration, Sales, Sales Force Management, Sales Strategy

Sponsored by: Oracle
Date: August 2008
Oracle
White Paper Create Enduring Customer Relationships Develop profitable, long-term relationships with your customers by truly differentiating your business with a solid and strategic loyalty program.

Tags: Management, Oracle Corp., Relationship, Strategy

Sponsored by: Oracle
Date: January 2009
Oracle
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