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White Paper Replicate Sales Success: Clone Your Star Salespeople If you could clone your top sales rep, would you? Find out how, in this short brief from Oracle that outlines the surefire steps and tools to achieve measurable increases...

Tags: Oracle Corp., Sales, Sales Force Management, Sales Strategy

Sponsored by: Oracle
Date: September 2006
Oracle
Webcast An Introduction to Microsoft Dynamics CRM Online View Microsoft's Webcast to see how you can use Microsoft Dynamics CRM Online, and learn about the importance of CRM from Martha Rogers, globally recognized leader in cus...

Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp.

Sponsored by: Microsoft
Date: April 2008
Microsoft
White Paper CRM Your Salespeople Will Love This white paper provides a brief overview of documented CRM successes to indicate why it's so important, discusses CRM adoption problems in general, then presents a deta...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Sponsored by: Oracle
Date: August 2007
Oracle
White Paper Choosing the Best CRM for Your Organization CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations th...

Tags: Advertising & Promotion, Application Integration, CRM, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: August 2007
Oracle
White Paper Contact Center Costs: The Case for Telecommuting Agents In any contact center, labor costs are typically the largest annual expense component, exceeding 60% of total operational costs. This paper looks at how establishing a te...

Tags: Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software, Human Resources

Sponsored by: Avaya
Date: January 2008
Avaya
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Training Successful Workplace Communication Receive a $250 American Express® Rewards Card when you purchase this course on TechRepublic or ZDNet by May 31, 2008!View Availab...

Tags: Communication, Emotional Intelligence, Leadership, Management, Productivity

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
White Paper Extending Reach and Ensuring Effectiveness of Leadership Development: The Role of Technology-Based Learning Leadership is an important element of organizational success. So, it is not surprising that many companies look for ways to extend the benefits of leadership development ...

Tags: Leadership, Management, SkillSoft

Sponsored by: SkillSoft
Date: August 2007
SkillSoft
White Paper e-Learning Benchmark Survey: The Future of Learning Take an in-depth look at how employees use e-learning; when and where they do it; what specific skills e-learning has enabled them to develop; how these skills have been ...

Tags: E-learning, Enterprise Software, SkillSoft, Software, Survey

Sponsored by: SkillSoft
Date: March 2007
SkillSoft
Webcast Using Emotional Intelligence in the Technical Professions In this On Demand Web Seminar, Dr. Edrie Greer, presents an overview of Emotional Intelligence (EI) and how you can use it in professional situations. Dr. Greer discusses...

Tags: Emotional Intelligence, Leadership, Management, Tools & Techniques

Sponsored by: Global Knowledge
Date: January 2008
Global Knowledge
White Paper Changing the Game: 4 Ways to Unlock Your Employees' Performance Potential More and more, small- and mid-sized businesses have discovered that strategic HR is the key to ensuring their company reaches its full potential in performance, productiv...

Tags: Game, Human Resources, Performance, Performance Management, SuccessFactors Inc.

Sponsored by: SuccessFactors, Inc.
Date: November 2007
SuccessFactors, Inc.
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White Paper The Secret to Effective, No-Hassle Performance Reviews In The Secret to Effective, No-Hassle Performance Reviews, you'll learn how to eliminate the stress of performance reviews by: Simplifying your review p...

Tags: Human Resources, Performance Management, SuccessFactors Inc., Workforce Management

Sponsored by: SuccessFactors, Inc.
Date: November 2007
SuccessFactors, Inc.
White Paper Driving Success: The Incredible Power of Company-wide Goal Alignment Learn how to get your entire organization working on the critical tasks that will move your business forward. Download the complimentary eGuide, "Driving Success: The ...

Tags: Smb/Sme, SuccessFactors Inc.

Sponsored by: SuccessFactors, Inc.
Date: November 2007
SuccessFactors, Inc.
White Paper 9 Critical Reasons to Automate Performance Management More and more, small and mid-sized companies are enjoying huge time and cost-saving benefits from automating their performance management and review processes. ...

Tags: Business Intelligence, Data Management, Enterprise Software, Human Resources, Performance

Sponsored by: SuccessFactors, Inc.
Date: November 2007
SuccessFactors, Inc.
White Paper Using HR to Drive Revenue and Profits Download the complimentary eGuide, "Roadmap to Success: Driving Bottom Line Results with People Performance," to discover: The value of aligning your employees...

Tags: Human Resources, Management, Revenue, SuccessFactors Inc., Team

Sponsored by: SuccessFactors, Inc.
Date: September 2007
SuccessFactors, Inc.
White Paper Geek-Speak Glossary: A Manager's Guide to IT Terminology This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff....

Tags: Global Knowledge Network Inc., Information Technology, Management, Strategy

Sponsored by: Global Knowledge
Date: March 2007
Global Knowledge
White Paper What Is Micromanagement? And What You Can Do To Avoid It. The costs of micromanaging to an organization can be staggering. Learn how to recognize the signs of micromanagement--and how to overcome it....

Tags: Global Knowledge Network Inc.

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White Paper Successful IT Outsourcing to Russia This white paper highlights the advantages of outsourcing software development to Russia, which offers an abundance of highly qualified IT manpower at a competitive labor...

Tags: Business Operations, Information Technology, It Operations, IT Outsourcing, Management

Sponsored by: SolovatSoft
Date: January 2007
SolovatSoft
White Paper How to Choose an Offshore Outsourcing Development Partner Offshore software development outsourcing offers many benefits, among them faster time to market, lower costs, access to high-level programming talent without hiring hass...

Tags: Business Operations, Software Development, Software, Partnership, Outsourcing & Subcontracting

Sponsored by: SolovatSoft
Date: January 2007
SolovatSoft
White Paper 2007 IT Salary and Skills Survey: What Impacts Salaries? This report from Global Knowledge details the key factors that impact salaries in the IT industry. It includes a detailed listing of salaries by job function, industry, ...

Tags: Benefits, Global Knowledge Network Inc., Human Resources, Information Technology, Salary

Sponsored by: Global Knowledge
Date: January 2007
Global Knowledge
White Paper Tips on Applying for and Passing the PMP or CAPM Exam This white paper outlines the application process for both the PMP® and CAPM® exams, explains the composition of the exam questions, provides tips for successfully passin...

Tags: Business Operations, Exam, Global Knowledge Network Inc., Quality

Sponsored by: Global Knowledge
Date: January 2007
Global Knowledge
White Paper The New Generation of Microsoft Certifications: What's at the Core? Microsoft's new certification program is focused and flexible, challenging and credible, and relevant and simple. This white paper provides an overview of the new Microso...

Tags: Business Operations, Certification, Global Knowledge Network Inc., Microsoft Corp., Quality

Sponsored by: Global Knowledge
Date: January 2007
Global Knowledge
White Paper Effectively Managing Team Conflict All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team conflict symptoms, determine how to address team conflic...

Tags: Global Knowledge Network Inc., Management, Team, Team Management

Sponsored by: Global Knowledge
Date: September 2006
Global Knowledge
White Paper In the spotlight: The human side of business continuity planning IBM's new white paper, "In the spotlight: The human side of business continuity planning," outlines issues and risks related to human capital resiliency that could...

Tags: Business Continuity, Strategy, Management, It Services, IBM Corp.

Sponsored by: IBM
Date: July 2006
IBM
Download IT Hiring Kit: Project Manager Updated with all new content! Our IT Hiring Kit for Project Managers will help you interview, evaluate, and select suitable candidates for a project manager p...

Tags: Hiring, Human Resources, Productivity, Project Manager, Recruitment & Selection

Company: TechRepublic Pro
Date: April 2008
TechRepublic Pro
Download IT Hiring Kit: SQL Server Database Administrator New version designed especially for SQL Server DBAs! The IT Hiring Kit for SQL Server Database Administrators will help you interview, evaluate, and select ...

Tags: Administrator, Data Management, Databases, Enterprise Software, Information Technology

Company: TechRepublic Pro
Date: April 2008
TechRepublic Pro
Download IT Hiring Kit: Oracle Database Administrator New version designed especially for Oracle DBAs! The IT Hiring Kit for Oracle Database Administrators will help you interview, evaluate, and select suitable...

Tags: Administrator, Data Management, Database Administrator, Databases, Enterprise Software

Company: TechRepublic Pro
Date: April 2008
TechRepublic Pro
Case Study Star Technology Services Integrates Its Business on an Enterprise Resource Planning Application Star Technology wanted to deliver, maintain, and enhance a world class business infrastructure to enable Star to achieve and exceed its corporate objectives and develop a...

Tags: Benefits, Enterprise Resource Planning (ERP), Enterprise Software, ERP, Finance

Company: Oracle
Date: March 2008
Oracle
Case Study World Wrestling Entertainment Streamlines Operations With Enterprise Management Solution World Wrestling Entertainment, Inc. (WWE) is an integrated media and entertainment enterprise. WWE wanted to provide a robust, scalable IT infrastructure to support WWE's...

Tags: Advertising & Promotion, Marketing, Human Resources, Financial Planning, Financial Management

Company: Oracle
Date: March 2008
Oracle
White Paper From Business Need to Business Mashups in 3 Simple Steps Keeping your business running like a well-oiled machine can be a herculean task. Serena Business Mashups make it simple to coordinate the activities of different people a...

Tags: Mashup, Serena Software Inc.

Company: Serena Software
Date: February 2008
Serena Software
Case Study Fairfield Residential LLC Improves Information Access With Flexible Human Capital Management Solution Fairfield Residential LLC is a leader in the multi-family home industry and consistently ranks among the largest multi-family home developers, builders, and redevelopers ...

Tags: Fairfield Residential LLC, Human Capital, Human Capital Management, Human Resources, J.D. Edwards & Co.

Company: Oracle
Date: February 2008
Oracle
Case Study EDF Group Achieves Greater Flexibility and Increases Performance Within Its Internal Employment Market EDF Group is the leader in the European energy market, with operations that span from energy production through distribution. EDF Group wanted to create a human resource ...

Tags: EDF Group, Human Resource Management (HRM), Mobility, Oracle Corp., Performance

Company: Oracle
Date: February 2008
Oracle
Case Study Chinatrust Financial Holding Centralizes HR Management and Improves Efficiency Chinatrust Financial Holding Company (CFHC) was founded in May 2002 as an integrated, multi-faceted financial entity. In 2001 - 02, CFHC predicted that increased domestic...

Tags: Financial, HRM, Human Resources, Oracle Corp.

Company: Oracle
Date: January 2008
Oracle
Case Study Chang Hwa Bank Deploys E-Solution to Strengthen Human Capital Management Founded in 1905, Chang Hwa Bank is one of the oldest and most respected financial institutions in Taiwan. Chang Hwa Bank wanted to attract and retain talented personnel b...

Tags: Chang Hwa Bank, Team Management, Performance Management, Performance Evaluation, Oracle Corp.

Company: Oracle
Date: January 2008
Oracle
Case Study Natech NSV AS Increases Delivery Accuracy and Efficiency With Standardized Data Infrastructure Natech NSV AS wanted to implement a planning system designed to provide optimization throughout the value chain - from planning and procurement to production, deliveries,...

Tags: Channel Management, Marketing, Optimization, Oracle Corp., Value Chain

Company: Oracle
Date: January 2008
Oracle
Resource Center Microsoft Startup Center - Where new businesses get started Great business ideas don't turn into brand new businesses overnight. There are decisions to make, hoops to jump through, and a whole lot of information to dig up. Exactly...

Tags: E-books, Microsoft Corp., Personal Technology, Productivity

Company: Microsoft
Date: January 2008
Microsoft
White Paper Calculating the ROI of an Employee Performance Management System In this free white paper, you'll learn the best way to make an effective business case for an Employee Performance Management (EPM) system. Find out how to clearly and re...

Tags: Benefits, SumTotal Systems, Roi/Tco, ROI, Performance Management

Company: SumTotal Systems
Date: January 2008
SumTotal Systems
White Paper 10 Things You Cannot Do Without an Employee Performance Management System This free white paper explains why there's currently a growing trend for companies to deploy Employee Performance Management (EPM) technology. Discover how EPM can help y...

Tags: Human Resources, Performance, Performance Management, SumTotal Systems, Workforce Management

Company: SumTotal Systems
Date: January 2008
SumTotal Systems
White Paper Collaborate on an Employment Manual With HR Corporate attorneys often work together with human resources personnel to develop employment and policy manuals. These manuals set expectations and guidelines for employe...

Tags: Human Resources, Manual

Company: Microsoft Tips
Date: December 2007
Microsoft Tips
White Paper Recognize Employee Achievement Increasingly, employees look for multiple rewards from their work - not just monetary rewards, but also opportunities for leadership, creativity, autonomy, and personal g...

Tags: Asset Management, Reward, Operational Planning, Management, Leadership

Company: Microsoft Tips
Date: December 2007
Microsoft Tips
White Paper Make the Best of a Company Reorganization At some point, virtually every business goes through a reorganization of some kind. New technology, new or changing laws that affect business, and actions that competitor...

Tags: Human Resources, Reorganization

Company: Microsoft Tips
Date: December 2007
Microsoft Tips
White Paper Define the Goals of a New-Employee Orientation Although these sessions should be welcoming, orientations for new employees should also be more than a feel-good gesture. They should also be more than an instructional s...

Tags: Finance, Human Resources, Operational Accounting, Orientation

Company: Microsoft Tips
Date: December 2007
Microsoft Tips
White Paper Conduct a Job Evaluation Compensation and benefits specialist are responsible for developing a fair compensation plan. Job evaluation is a tool used to evaluate the worth of each job in the organ...

Tags: Benefits, Compensation, Human Resources, Job, Job Evaluation

Company: Microsoft Tips
Date: December 2007
Microsoft Tips
White Paper A Balanced Plan for Career Development In the tight labor market of the late 1990s, most human resources managers began to pay a great deal more attention to their dwindling future supply of talent and to thei...

Tags: Career, Career Development, Professional Development

Company: Microsoft Tips
Date: December 2007
Microsoft Tips
White Paper Retain Talent in Your Organization Studies show that companies with high employee retention rates enjoy high customer satisfaction levels, consistent sales growth, positive morale, and deep institutional k...

Tags: Customer Satisfaction, Talent, Sales Strategy, Sales, Product Marketing

Company: Microsoft Tips
Date: December 2007
Microsoft Tips
White Paper HR Confidential: How Can Rights Management Help? In most businesses today, sensitive HR information such as employee medical and financial records, payroll information, and private personal data can only be protected by...

Tags: Finance, Human Resources, Information, Microsoft Corp., Operational Accounting

Company: Microsoft Tips
Date: December 2007
Microsoft Tips

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