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How to Manage Compliance Requirements Across Your Emerging or Midsize Organization
Read this paper to see how Oracle's unified approach to managing compliance requirements is more sustainable, cost-effective, and adaptable than ad-hoc approaches to governance and compliance. (Oracle)...
Sponsored by: Oracle
Date: September 2005 |
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Leverage your information to thrive - Your complete guide to best practice in information management
Help your company thrive in today's economy by learning how to leverage its most valuable asset: information. Read more in this eye-opening eBook....
Sponsored by: EMC
Date: June 2009 |
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Choosing the Best CRM for Your Organization
Get tips for evaluating CRM systems for their functionality, ease of integration, customization features, and cost. (Oracle)...
Sponsored by: Oracle
Date: August 2007 |
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Live Webcast: Activate Today! Realize ROI with Intel® vPro Technology and Microsoft System Configuration Manager
Realize significant ROI savings-and recoup your investment in as little as 10 months-by activating your PCs with these proven technology solutions....
Sponsored by: Intel
Date: May 2009 |
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The Great Debate: Buy Versus Build -- Oracle's Pre-built Analytic Applications Versus Building a Custom Warehouse
Read about the pros and cons of deploying pre-built analytic applications from Oracle versus building a custom data warehouse. (Oracle)...
Sponsored by: Oracle
Date: September 2007 |
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- Showing items 1-40 of 3409
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Effective Technical Communication
View Available Dates and Locations
Learn best practices for authoring effective documents and composing your
communications with c...
Sponsored by: Global Knowledge
Date: January 2008 |
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Successful Workplace Communication
View Available Dates and Locations
This course features activities and role-playing exercise that will help you
improve your oral ...
Sponsored by: Global Knowledge
Date: January 2008 |
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MCITP: Enterprise Support Technician Boot Camp
View Available Dates and LocationsThis Boot Camp provides the opportunity for IT professionals new to Vista to
obtain Microsoft Cer...
Sponsored by: Global Knowledge
Date: January 2008 |
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MBA Boot Camp
View Available Dates and Locations
This course provides an introduction to the core curriculum of university-level graduate busines...
Sponsored by: Global Knowledge
Date: January 2008 |
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Applying Knowledge Management to Project Management
Knowledge Management is a growing, interdisciplinary field that is dedicated to how we acquire, organize, manage, share, and utilize knowledge and information. This white...
Sponsored by: Global Knowledge
Date: June 2009 |
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2009 IT Skills and Salary Report
For the second year, Global Knowledge and TechRepublic have partnered to create a comprehensive IT salary survey. With over 14,150 responses, the 2009 report has turned o...
Sponsored by: Global Knowledge
Date: February 2009 |
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5 Rules of Effective Negotiating
Negotiation is an interactive process by which people reach mutual agreement on solving a common problem, but for many people this is easier said than done In this white ...
Sponsored by: Global Knowledge
Date: February 2009 |
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Negotiating with Authority
The act of negotiating has several aspects and definitions, including, the "art of the deal", "making the big sale", and "making the right decision", to reference but a f...
Sponsored by: Global Knowledge
Date: August 2008 |
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Dealing With Specific Types of Difficult People
About 10 percent of the typical workforce falls into the category of "Difficult People." The effects they have on the organization vary greatly, but usually involve low m...
Sponsored by: Global Knowledge
Date: August 2008 |
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Four Key Elements of Effective Business Communication
We communicate all the time, even when we are not aware of it. We communicate through gestures, body language, facial expressions, and tone of voice as well as through th...
Sponsored by: Global Knowledge
Date: June 2008 |
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Using the Six Laws of Persuasion in Negotiations
This On-Demand Web Seminar will teach you how to be more successful in negotiations. By mastering the persuasion process, you'll be able to deliberately create the attit...
Sponsored by: Global Knowledge
Date: May 2008 |
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Using Emotional Intelligence in the Technical Professions
In this On Demand Web Seminar, Dr. Edrie Greer, presents an overview of Emotional Intelligence (EI) and how you can use it in professional situations. Dr. Greer discusses...
Sponsored by: Global Knowledge
Date: January 2008 |
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Introduction to Requirements: Critical Details That Make or Break a Project
Requirements exist for virtually any components of a project or task. For example, a project may require specific methods, expertise levels of personnel, or the format of...
Sponsored by: Global Knowledge
Date: June 2007 |
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Geek-Speak Glossary: A Manager's Guide to IT Terminology
This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff. ...
Sponsored by: Global Knowledge
Date: March 2007 |
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What Is Micromanagement? And What You Can Do To Avoid It.
The costs of micromanaging to an organization can be staggering. Learn how to recognize the signs of micromanagement--and how to overcome it. ...
Sponsored by: Global Knowledge
Date: February 2007 |
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The New Generation of Microsoft Certifications: What's at the Core?
Microsoft's new certification program is focused and flexible, challenging and credible, and relevant and simple. This white paper provides an overview of the new Microso...
Sponsored by: Global Knowledge
Date: January 2007 |
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Tips on Applying for and Passing the PMP or CAPM Exam
This white paper outlines the application process for both the PMP® and CAPM® exams, explains the composition of the exam questions, provides tips for successfully passin...
Sponsored by: Global Knowledge
Date: January 2007 |
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2007 IT Salary and Skills Survey: What Impacts Salaries?
This report from Global Knowledge details the key factors that impact salaries in the IT industry. It includes a detailed listing of salaries by job function, industry, ...
Sponsored by: Global Knowledge
Date: January 2007 |
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Effectively Managing Team Conflict
All managers need to learn how to effectively manage team conflict. This white paper will help you recognize team conflict symptoms, determine how to address team conflic...
Sponsored by: Global Knowledge
Date: September 2006 |
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Leading Consulting Engineers Discuss Power Factor, Real Power, and UPS Overload
Read this paper for documentation of expert opinions from leading consulting engineers regarding various power trends that are occurring in the IT industry. ...
Sponsored by: American Power Conversion (APC)
Date: March 2006 |
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Best Practices in the Call Center: A Customer Touch-Point Methodology
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "tou...
Sponsored by: Oracle
Date: January 2009 |
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Social CRM Comes of Age
Since 2003, the impact of the social communications makeover has shifted ownership of the customer/company relationship to control in the hands of the customer - which c...
Sponsored by: Oracle
Date: January 2009 |
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Create Enduring Customer Relationships
In today's environment, customers are spending less yet competition is more intense than ever. Loyalty initiatives must evolve beyond traditional reward programs to becom...
Sponsored by: Oracle
Date: January 2009 |
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Empowerment as a Growth Strategy
There is a strong technology element to employee empowerment. All levels of management and customer-facing employees need to be empowered to serve the company on one hand...
Sponsored by: Oracle
Date: January 2009 |
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Self-Service That Really Serves
Though still young, the self-service market has been rapidly evolving. While many organizations have not been satisfied with most systems' ability, self-service capabilit...
Sponsored by: Oracle
Date: January 2009 |
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Seven Tips for Profiting from Lean Times with CRM
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals...
Sponsored by: Oracle
Date: January 2009 |
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Working the Way Salespeople Work
While sales organizations can benefit greatly from mobile innovation, many mobile applications are complex and fail to consider the unique qualities of today's mobile dev...
Sponsored by: Oracle
Date: January 2009 |
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Differentiate Your Company with Complete CRM
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze resu...
Sponsored by: Oracle
Date: January 2009 |
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Selling through a Slump
Selling in a recession is tough. Salespeople know that better than anyone. Aggressively waiting for the phone to ring doesn't work. Neither does doing the same things wit...
Sponsored by: Oracle
Date: January 2009 |
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Web 2.0 and Sales Process Management
This report discusses how Web 2.0 systems and applications can support management of sales processes. ...
Sponsored by: Oracle
Date: January 2009 |
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How Do You Evaluate Which On-Demand CRM Solution Is Right for You?
You have analyzed your organization's business needs and determined that an ondemand CRM solution will best meet your requirements. And you're not alone. Industry observe...
Sponsored by: Oracle
Date: January 2009 |
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Oracle CRM on Demand eBook
Growth is the focus for many executives: increasing market share and revenue, lowering costs, acquiring new customers, and enhancing the value of existing customers. Howe...
Sponsored by: Oracle
Date: November 2008 |
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It's All About the Salesperson: Taking Advantage of Web 2.0
Similar to how Web 2.0 applications like Facebook and Twitter have changed how people communicate and interact within personal social networks, salespeople need comparab...
Sponsored by: Oracle
Date: August 2008 |
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Yankee Group: Software as a Service Dramatically Improves CRM Success
This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services a...
Sponsored by: Oracle
Date: February 2008 |
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CRM Your Salespeople Will Love
CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in at all manageme...
Sponsored by: Oracle
Date: August 2007 |
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Choosing the Best CRM for Your Organization
CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations th...
Sponsored by: Oracle
Date: August 2007 |
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Improving Patient Care with a High-Performance CampusFabric
The University of Rochester Medical Center (URMC), a large medical treatment and research campus in upstate New York, is the university's primary medical facility for edu...
Sponsored by: Cisco Systems
Date: June 2009 |
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Diskeeper 2008 Multimedia Tour
The Diskeeper 2008 Multimedia Tour explains how file fragmentation impacts system performance and how you can determine the level of fragmentation that exists within your...
Sponsored by: Diskeeper
Date: January 2008 |
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The Pillars of Performance Management: Free eBook and strategy manual
Does your organization consider performance management a laborious, tactical annual practice, or is it a strategic, business-critical cycle? Maybe it's time to reassess. ...
Sponsored by: SumTotal Systems
Date: March 2009 |
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Ten Best Practices for Successful Competency Management
As the foundation of a talent development strategy, your competency model guides the end-to-end management of your organization's talent base - from performance assessmen...
Sponsored by: SumTotal Systems
Date: December 2008 |
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