Services - White Papers, Webcasts and Case Studies

	Leverage your information to thrive - Your complete guide to best practice in information management Help your company thrive in today's economy by learning how to leverage its most valuable asset: information. Read more in this eye-opening eBook.... Tags: Best Practice, EMC Corp., Hardware, Information Management, Information Technology Sponsored by: EMC Date: June 2009
	Live Webcast: Activate Today! Realize ROI with Intel® vPro Technology and Symantec Altiris Realize significant ROI savings-and recoup your investment in as little as 10 months-by activating your PCs with these proven technology solutions.... Tags: Altiris Inc., Finance, Intel Corp., Intel vPro, Managerial Accounting Sponsored by: Intel Date: May 2009
	Business Brief: Business Continuity - Are you Always Open for Business? This brief explains how Oracle solutions for mid-sized organizations can provide you with a secure, easily accessible, and always available information infrastructure that's also simple and cost-effective to manage. (Oracle)... Tags: Business Continuity, It Services, Oracle Corp. Sponsored by: Oracle Date: October 2008
	Five Steps to Determine When to Virtualize YourServers Thinking of virtualizing the servers at your company? Use this step-by-step guide to determine when's the best time to make your big move.... Tags: Cloud Computing, Hardware, Storage, Storage Management, Utility Computing Sponsored by: VMware Date: May 2009
	Choosing the Best CRM for Your Organization Get tips for evaluating CRM systems for their functionality, ease of integration, customization features, and cost. (Oracle)... Tags: Advertising & Promotion, Application Integration, CRM, Customer Relationship Management (CRM), Enterprise Software Sponsored by: Oracle Date: August 2007

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	Managing Projects with Microsoft Office Project 2007 Boot Camp View Available Dates and LocationsIn this hands-on Boot Camp with intensive skills training and test-preparation exercises, you wil... Tags: Microsoft Corp., Microsoft Office, Microsoft Project, Office Suites, Project Sponsored by: Global Knowledge Date: January 2008
	Introduction to Project Management View Available Dates and Locations Learn project management techniques and best practices in this updated version of Project Manag... Tags: It Operations, It service Management, Management, Project Management, Strategy Sponsored by: Global Knowledge Date: January 2008
	Applied Project Management View Available Dates and Locations This project simulation course combines lectures, hands-on activities, and individual and team ... Tags: Change Management, Tools & Techniques, Team Management, Team, Strategy Sponsored by: Global Knowledge Date: January 2008
	Project Portfolio Management View Available Dates and Locations This course teaches you how to take a bird's-eye view of all projects within your organization ... Tags: Components, Hardware, Management, Monitors & Displays, Portfolio Sponsored by: Global Knowledge Date: January 2008
	Writing Effective Requirements View Available Dates and Locations Successful projects are built on the foundation of well-written requirements. In fact, many pro... Tags: C/C++, Productivity, Programming Languages, Requirement, Software Development Sponsored by: Global Knowledge Date: January 2008
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	Project Communication, Management, and Leadership View Available Dates and Locations Managing a successful project involves more than schedules, templates, and paperwork-it require... Tags: Leadership, Management, Team, Team Management Sponsored by: Global Knowledge Date: January 2008
	IT Project Management View Available Dates and LocationsLearn the fundamentals and best practices of project management methodology as applied to IT init... Tags: Chicago, Toronto, Strategy, Schaumburg, Project Management Sponsored by: Global Knowledge Date: January 2008
	Managing Projects with Microsoft Office Project Server 2007 Boot Camp View Available Dates and LocationsLearn the key techniques to effectively manage projects using Microsoft Project Server 2007. In t... Tags: Global Knowledge Network Inc., Microsoft Corp., Microsoft Office, Office Suites, Server Sponsored by: Global Knowledge Date: January 2008
	What Every IT Manager Needs To Know About Project Management Any framework or tool is only as good as the people who use it. Adopting project management practices will make the work of effectively managing change in the IT environm... Tags: Global Knowledge Network Inc., It Operations, It service Management, Management, Project Management Sponsored by: Global Knowledge Date: May 2009
	Changes to the PMBOK® Guide, 4th Edition, and What You Should Know In December 2008, The Project Management Institute (PMI®) released the 4th edition version of A Guide to the Project Management Body of Knowledge® (PMBOK® Guide), the Pro... Tags: Global Knowledge Network Inc., PMBOK, Project Management Institute Sponsored by: Global Knowledge Date: February 2009
	SharePoint Customization This on-demand seminar provides an overview of Microsoft SharePoint customization options. The SharePoint administrative tiers help illustrate the specific permissions re... Tags: Collaboration, Customization, Enterprise Software, Groupware, Microsoft SharePoint Sponsored by: Global Knowledge Date: June 2008
	Preparing for and Taking the PMP Certification Exam PMP training can be difficult, especially when it comes to knowing the right ways to prepare for and take the PMP® certification exam. In this on-demand seminar, Global K... Tags: Cloud Computing, Global Knowledge Network Inc., On-demand Sponsored by: Global Knowledge Date: June 2008
	Conflict Resolution and the Project Manager Project managers deal with conflict. If you are a project manager, and you have not yet experienced conflict in your project, don't be overly concerned - you will soon en... Tags: Career, Communication Skills, Conflict Resolution, Global Knowledge Network Inc., Productivity Sponsored by: Global Knowledge Date: April 2008
	Establishing the Requirements Baseline Did you know that problems with Requirements have been shown to contribute to as much as 25% of project failures? In this On Demand Web Seminar, Global Knowledge course d... Tags: Global Knowledge Network Inc. Sponsored by: Global Knowledge Date: January 2008
	The Executive Guide to Business Analyst and Project Management Terminology Project management has been increasing in visibility both inside and outside the executive office. Now, with the emergence of business analysis as an independent field, u... Tags: Business Analysis, It Operations, It service Management, Management, Project Management Sponsored by: Global Knowledge Date: November 2007
	Introduction to Requirements: Critical Details That Make or Break a Project Requirements exist for virtually any components of a project or task. For example, a project may require specific methods, expertise levels of personnel, or the format of... Tags: Global Knowledge Network Inc., Management, Requirement, Strategy Sponsored by: Global Knowledge Date: June 2007
	Tips on Applying for and Passing the PMP or CAPM Exam This white paper outlines the application process for both the PMP® and CAPM® exams, explains the composition of the exam questions, provides tips for successfully passin... Tags: Business Operations, Exam, Global Knowledge Network Inc., Quality, Training And Certification Sponsored by: Global Knowledge Date: January 2007
	Implementing ITIL Using the PMBOK in Four Repeatable Steps This white paper provides an overview of the PMBOK® as well as the key process areas and functions within the IT Infrastructure Library (ITIL). It then compares and contr... Tags: Business Operations, Global Knowledge Network Inc., It Services, ITIL, PMBOK Sponsored by: Global Knowledge Date: September 2006
	Improving Patient Care with a High-Performance CampusFabric The University of Rochester Medical Center (URMC), a large medical treatment and research campus in upstate New York, is the university's primary medical facility for edu... Tags: High-performance, Patient Sponsored by: Cisco Systems Date: June 2009
	Optimizing Your Business for Dynamic Change WebSphere Dynamic Process Edition is a component within the overall IBM Business Process Management (BPM) Suite of solutions. It extends BPM to large-scale implementation... Tags: Application Servers, Strategy, Software, Research & Development, Operational Planning Sponsored by: IBM Date: October 2008
	A Planet of smarter cities As populations grow at a fast clip, they are stressing our city infrastructures. Smarter transportation, policing, governance and grids promise relief to urban areas. ... Tags: IBM Corp., Transportation Company: IBM Date: June 2009
	Consultant Evaluation Form Give this survey to your clients to gauge your success on the job. ... Tags: Erik Eckel, Evaluation, Human Resources, Marketing, Marketing Research Company: TechRepublic Pro Date: April 2009	TechRepublic Pro
	Noncompete agreement An agreement in which the consultant agrees to maintain confidentiality of all client systems and information. ... Tags: Agreement, Erik Eckel Company: TechRepublic Pro Date: April 2009	TechRepublic Pro
	Nondisclosure agreement Customizable nondisclosure agreement for IT consultants ... Tags: Agreement, Erik Eckel, Management, Nondisclosure Agreement, Strategy Company: TechRepublic Pro Date: April 2009	TechRepublic Pro
	Momentum Webcast: Microsoft Online Services (Part 4 of 4): Infrastructure Planning and Migration (Level 200) The Microsoft Business Productivity Online Services Suite provides organizations with unprecedented flexibility and scalability in the deployment of enterprise-grade comm... Tags: Collaboration, Microsoft Business Productivity Online Services Suite, Microsoft Corp., Migration, Webcast Company: Microsoft Date: April 2009
	Momentum Webcast: Microsoft Online Services (Part 3 of 4): Online Services Administration (Level 200) The Microsoft Business Productivity Online Services Suite provides organizations with unprecedented flexibility and scalability in the deployment of enterprise-grade comm... Tags: Administration, Microsoft Business Productivity Online Services Suite, Microsoft Corp., Webcast Company: Microsoft Date: April 2009
	Data Center Projects: Project Management In data center design/build projects, flaws in project management and coordination are a common - but unnecessary - cause of delays, expense, and frustration. This paper ... Tags: Data Center, Strategy, Storage, Project Management, Management Company: American Power Conversion (APC) Date: April 2009
	Sample letter of agreement This is a sample letter of agreement for IT Consultants to use with new clients. ... Tags: Agreement, Erik Eckel, Letter Company: TechRepublic Pro Date: March 2009	TechRepublic Pro
	Sample IT Services contract IT consultants can use this sample contract to help protect their business interests when completing projects for clients. ... Tags: Information Technology, It Services, Management, Strategy Company: TechRepublic Pro Date: March 2009	TechRepublic Pro
	Project and Scope Creep Minimization Checklist Here's a comprehensive checklist IT project managers and consultants can review to help minimize project management feature and scope creep. Whether working with internal... Tags: Checklist, Erik Eckel, It Operations, It service Management, Management Company: TechRepublic Pro Date: March 2009	TechRepublic Pro
	IT Manager Webcast: Getting Started With IT Service Management (Level 300) In the day-to-day activities of IT operations, there are many opportunities for IT service delivery to miss the mark. Many studies indicate the main causes of substandard... Tags: Information Technology, It Operations, It service Management, It Services, Management Company: Microsoft Date: February 2009
	What is the difference between Workflow Engines and BPM Suites? In the 1990s, workflow vendors created quite a bit of confusion in the market when trying to define workflow and how it could best be utilized. Today, that situation is b... Tags: BPM, Strategy, Software, Operational Planning, Management Company: Lombardi Software Date: January 2009
	Project and Portfolio Management (PPM) Maturity Value Calculator In just five minutes you can use this calculator to assess your Project and Portfolio Management (PPM) maturity level, compare it with your peers and get a customized rep... Tags: Computer Associates International Inc., Personal Finance, Portfolio Management Company: CA (Computer Associates) Date: January 2009
	Business Service Management: Making the Alignment of IT and Business a Reality New research shows that 71 percent of organisations place a high priority on enabling IT to manage service assets and resources based on business priorities and/or user e... Tags: Alignment, Operational Planning, Management, Information Technology, Computer Associates International Inc. Company: CA Date: December 2008	CA
	Driving Business Advantage Through Enterprise IT Management With our Enterprise IT Management (EITM) vision, we help you simplify the management of your complex IT operations. We enable you to govern, manage and secure IT—and deri... Tags: Computer Associates International Inc., Information Technology, IT Administration, Management, Strategy Company: CA Date: December 2008	CA
	SOLUTION BRIEF: How can a Comprehensive Identity and Access Management Solution Help me Reduce Security Risk and Achieve Easier Compliance? Find out how Identity and Access Management (IAM) solutions help you manage users and their access to your IT resources, achieve more effective compliance, and expand you... Tags: Access Management, Compliance, Computer Associates International Inc., Identity, Security Company: CA Date: December 2008	CA
	Project & Portfolio Management Fact Book " There are many reasons why projects fail — many of which can be attributed to a lack of visibility into long-term project needs. Without proper visibility, organization... Tags: Business Operations, Computer Associates International Inc., Portfolio Management, Process Improvement, Quality Company: CA Date: December 2008	CA
	Business Service Management IT management is undergoing a transformation that's driven by the goal of managing IT to business priorities. This whitepaper explores how, under pressure to demonstra... Tags: Business Service, Business Service Management, Computer Associates International Inc., Information Technology, Management Company: CA Date: December 2008	CA
	Business Service Management Links IT Services to Business Goals Business activities and profitability increasingly depend on technology, challenging IT to optimize services based on business priorities. Read on to discover how th... Tags: Business Service, Business Service Management, Computer Associates International Inc., Information Technology, IT Services Company: CA Date: December 2008	CA
	How Project and Portfolio Management is Delivering Value to the Organisation To remain competitive in today's global marketplace, organizations are seeking to automate processes and leverage their technology infrastructure in alignment with their ... Tags: Computer Associates International Inc., Portfolio Management Company: CA Date: December 2008	CA

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