Services - White Papers, Webcasts and Case Studies

	Live Webcast: Enterprise Search Architectures of the Future Businesses today increasingly recognize the benefits of universal search, the ability to search all corporate content sources from a single secure search box. Many enter... Tags: Benefits, Enterprise Search, Google Inc., Human Resources, Search Sponsored by: Google Date: August 2008
	Ensuring Code Quality in Multi-threaded Applications Today, the world of software development is presented with a new challenge. To fully leverage this new class of multi-core hardware, software developers must change the w... Tags: Development Tools, Management, Multi-core, Software, Software Development Sponsored by: Coverity Date: December 2007
	The Next Generation of Static Analysis: Boolean Satisfiability and Path Simulation - A Perfect Match Static analysis offers the ability to find bugs before software is run, improving code quality and dramatically accelerating the availability of new applications. But exc... Tags: Analysis, Coverity Sponsored by: Coverity Date: February 2008
	How Service-Oriented Architecture (SOA) Impacts Your IT Infrastructure Read this paper to see how SOA impacts your IT infrastructure - in particular, how business processes and transactions are handled differently in an SOA environment than ... Tags: Enterprise Software, IBM Corp., Information Technology, IT Infrastructure, Middleware Sponsored by: IBM Date: January 2008
	Live Webcast: Spend Your Capital on Your Customers - Not Your IT As Web-based businesses and SMBs adopt more sophisticated technology to stay competitive, they often struggle to meet the high capital costs and expertise required to man... Tags: Information Technology, Internet, It Services, Managed Hosting, Management Sponsored by: The Planet Date: August 2008

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	PMPŽ Exam Prep Boot Camp Instantly save $400 off the standard course price when you register on TechRepublic or ZDNet! Offer ends August 22, 2008.View Availab... Tags: Chicago, Dallas, Exam, PMBOK, Raleigh Sponsored by: Global Knowledge Date: January 2008
	Managing Projects with Microsoft Office Project 2007 Boot Camp Instantly save $400 off the standard course price when you register on TechRepublic or ZDNet! Offer ends August 22, 2008.View Availab... Tags: Microsoft Corp., Microsoft Office, Office Suites, Schaumburg, Software Sponsored by: Global Knowledge Date: January 2008
	Establishing and Managing the Project Management Office Instantly save $400 off the standard course price when you register on TechRepublic or ZDNet! Offer ends August 22, 2008.View Availab... Tags: Business Operations, Strategy, Project Management, PMO, New York Sponsored by: Global Knowledge Date: January 2008
	Introduction to Project Management Instantly save $400 off the standard course price when you register on TechRepublic or ZDNet! Offer ends August 22, 2008.View Availab... Tags: It Operations, It service Management, Management, Project Management, Strategy Sponsored by: Global Knowledge Date: January 2008
	Applied Project Management Instantly save $400 off the standard course price when you register on TechRepublic or ZDNet! Offer ends August 22, 2008.View Availab... Tags: Change Management, It Operations, It service Management, Management, Project Management Sponsored by: Global Knowledge Date: January 2008
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	Project Portfolio Management Instantly save $400 off the standard course price when you register on TechRepublic or ZDNet! Offer ends August 22, 2008.View Availab... Tags: Components, Hardware, Management, Monitors & Displays, Portfolio Sponsored by: Global Knowledge Date: January 2008
	Writing Effective Requirements Instantly save $400 off the standard course price when you register on TechRepublic or ZDNet! Offer ends August 22, 2008.View Availab... Tags: C/C++, Productivity, Programming Languages, Requirement, Software Development Sponsored by: Global Knowledge Date: January 2008
	Project Communication, Management, and Leadership Instantly save $400 off the standard course price when you register on TechRepublic or ZDNet! Offer ends August 22, 2008.View Availab... Tags: Management, Team, Team Management Sponsored by: Global Knowledge Date: January 2008
	IT Project Management Instantly save $400 off the standard course price when you register on TechRepublic or ZDNet! Offer ends August 22, 2008.View Availab... Tags: Chicago, Strategy, Schaumburg, Project Management, Management Sponsored by: Global Knowledge Date: January 2008
	Managing Projects with Microsoft Office Project Server 2007 Boot Camp Instantly save $400 off the standard course price when you register on TechRepublic or ZDNet! Offer ends August 22, 2008.View Availab... Tags: Global Knowledge Network Inc., Microsoft Corp., Microsoft Office, Microsoft Project, Office Suites Sponsored by: Global Knowledge Date: January 2008
	TechRepublic Resource Guide: A firsthand look at successful CRM implementation CRM has become a key business paradigm for organizations seeking to cultivate and expand their customer relationships, but many implementations fail because of misconcept... Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing Sponsored by: TechRepublic Date: July 2008
	SAP Business Transformation Study: Valero Energy To keep IT gridlock from impairing its growth, Valero needed a way to fit new applications into the infrastructure quickly. The only solution was a common hub for integra... Tags: Enterprise Software, Middleware, SAP AG, Software, Web Services Sponsored by: SAP Date: August 2007
	SAP Customer Success Story - Chemicals & Diversified Products: DuPont Any large company that uses a comprehensive enterprise resource planning (ERP) suite faces a difficult decision when readying new business applications for deployment. Th... Tags: Chemicals, DuPont Co., Enterprise Resource Planning (ERP), Enterprise Software, ERP Sponsored by: SAP Date: July 2006
	SharePoint Customization This on-demand seminar provides an overview of Microsoft SharePoint customization options. The SharePoint administrative tiers help illustrate the specific permissions re... Tags: Collaboration, Customization, Enterprise Software, Groupware, Microsoft SharePoint Sponsored by: Global Knowledge Date: June 2008
	Preparing for and Taking the PMP Certification Exam PMP training can be difficult, especially when it comes to knowing the right ways to prepare for and take the PMPŽ certification exam. In this on-demand seminar, Global K... Tags: Cloud Computing, Global Knowledge Network Inc., On-demand Sponsored by: Global Knowledge Date: June 2008
	Conflict Resolution and the Project Manager Project managers deal with conflict. If you are a project manager, and you have not yet experienced conflict in your project, don't be overly concerned - you will soon en... Tags: Career, Communication Skills, Conflict Resolution, Global Knowledge Network Inc., Productivity Sponsored by: Global Knowledge Date: April 2008
	Establishing the Requirements Baseline Did you know that problems with Requirements have been shown to contribute to as much as 25% of project failures? In this On Demand Web Seminar, Global Knowledge course d... Tags: Global Knowledge Network Inc. Sponsored by: Global Knowledge Date: January 2008
	The Executive Guide to Business Analyst and Project Management Terminology Project management has been increasing in visibility both inside and outside the executive office. Now, with the emergence of business analysis as an independent field, u... Tags: Analysis, Business Analysis, It Operations, It service Management, Management Sponsored by: Global Knowledge Date: November 2007
	Introduction to Requirements: Critical Details That Make or Break a Project Requirements exist for virtually any components of a project or task. For example, a project may require specific methods, expertise levels of personnel, or the format of... Tags: Global Knowledge Network Inc., Management, Requirement, Strategy Sponsored by: Global Knowledge Date: June 2007
	Tips on Applying for and Passing the PMP or CAPM Exam This white paper outlines the application process for both the PMPŽ and CAPMŽ exams, explains the composition of the exam questions, provides tips for successfully passin... Tags: Business Operations, Exam, Global Knowledge Network Inc., Quality Sponsored by: Global Knowledge Date: January 2007
	Implementing ITIL Using the PMBOK in Four Repeatable Steps This white paper provides an overview of the PMBOKŽ as well as the key process areas and functions within the IT Infrastructure Library (ITIL). It then compares and contr... Tags: Business Operations, Global Knowledge Network Inc., It Services, ITIL, PMBOK Sponsored by: Global Knowledge Date: September 2006
	A Guide to Providing Proactive Protection to Consumer Online Transactions This is a guide to help online businesses to proactively protect customers. The whitepaper discusses the impact of the continually growing number of consumers conducting ... Tags: Authentication, Consumer, Security, VeriSign Inc., Whitepaper Company: VeriSign Date: August 2008
	Leverage the Benefits of a Shared Authentication Network to Help Drive Consumer Retention and Strengthen Competitor Differentiation This white paper introduces the concept of a shared two-factor authentication network, and discusses why a shared network for strong authentication is an essential requir... Tags: Authentication, Benefit, Network, Security, Two-factor Authentication Company: VeriSign Date: July 2008
	Facing the Software Quality Challenge: The Results of a New IDC Survey Development organizations today are faced with a number of significant challenges. They must coordinate disparate code sources, overcome code complexity, keep pace with r... Tags: Coverity, International Data Corp., Management, Software, Software Quality Company: Coverity Date: June 2008
	ITIL and Best Practices Frameworks; featuring HP and Results Positive! Organizations implementing best practices are specifically focusing in on best practice frameworks like ITIL v3 because it helps organizations align their operations arou... Tags: Best Practice, Business Operations, Hewlett-Packard Co., It Services, ITIL Company: Hewlett-Packard (HP) Date: June 2008
	Software Quality Management for SOA: Enterprise quality managers take the helm SOA brings challenges for every part of the IT organization, and the IT quality organization is no exception. SOA requires quality management across all types of testing... Tags: Enterprise Software, Hewlett-Packard Co., Information Technology, Middleware, Service-Oriented Architecture (SOA) Company: Hewlett-Packard (HP) Date: June 2008
	Five Strategies for Reducing the High Cost of Online Consumer Authentication This whitepaper discusses the five strategies businesses can take to reduce the high costs of online consumer authentication. VeriSign suggests methods to protect brands,... Tags: Authentication, Security, Strategy, VeriSign Inc. Company: VeriSign Date: June 2008
	Bet Your Excel Spreadsheet Can't Do This - Align IT and Business with Demand Management In this white paper, renowned Project Portfolio Management (PPM) luminary, and former PMI President and Chairman, Harvey Levine discusses the newest approaches to Demand ... Tags: Excel Spreadsheet, Software, Serena Software Inc., Project Management, Office Suites Company: Serena Software Date: May 2008
	IBM Rational Quality Management ROI calculator: Try it today! If your QA team is struggling to keep up with the rapid pace of development, you've probably started thinking about ways to automate your testing. IBM Rational's quality... Tags: Business Operations, Finance, IBM Corp., Managerial Accounting, Quality Company: IBM Date: March 2008
	IT Manager Webcast: Deploying SharePoint Server With Project Server 2007 (Level 200) Out of the box, Microsoft Office Project Server 2007 is deployed on top of Windows SharePoint Services. The presenter of this webcast explains why customers are deploying... Tags: Enterprise Software, Software, Server, Office Suites, Microsoft SharePoint Company: Microsoft Date: March 2008
	Office relocation checklist Whether you're helping a client tackle a move or relocating to a new building, you'll need to implement a system to help you get organized and avoid potential disasters. ... Tags: Checklist, Microsoft Office, Office Suites, Software, TechRepublic Inc. Company: TechRepublic Date: March 2008
	Comprehensive IT Solutions With a Dedicated ODC for Crate & Barrel With revenues of about USD 400 Million in 2006, Crate & Barrel is one of the largest furniture stores in North America. The CCI initiative was extended over a span of 5 1... Tags: Finance, Information Technology, Internet, Management, MindTree Consulting Company: MindTree Consulting Date: January 2008	MindTree Consulting
	BPCS Implementation and Upgrade Support to Consolidate Asia Pacific Operations for a Global CPG Giant MindTree Consulting designed and implemented the customization, integration, and upgrade of BPCS systems in the Asia Pacific region for a global Consumer Products Goods (... Tags: Management, MindTree Consulting, Team Management Company: MindTree Consulting Date: January 2008	MindTree Consulting
	Rapid Functionality Updates With Higher ROI Through Dedicated ODC for the World's Largest e-Marketplace The client is the world's largest online retailer with over USD 6 billion of revenue in 2006, 240+ million registered users, and 649,000 online stores worldwide selling o... Tags: E-business/E-Commerce, Team, Service Level Management, Roi/Tco, ROI Company: MindTree Consulting Date: January 2008	MindTree Consulting
	Care Converge Portal Case Study Care Converge Portal solution was deployed successfully and easily integrated with the facility's existing web presence. Patients are able to log in to the portal 24 hour... Tags: Care Converge, Patient, Staff Member Company: Care Converge Date: January 2008	Care Converge
	Forrester Consulting Case Study: The Business Case For Better Problem Resolution Processes Are your development and testing teams unknowingly wasting time and resources on application problem resolution? Read this commissioned study conducted by Forrester Cons... Tags: BMC Software Inc., Team, Software/Web Development, Software Development, Problem Resolution Company: BMC Software Date: November 2007
	Serena Mariner Guide to Increasing Project Visibility Managing a project portfolio can take you into rough waters. The Serena Mariner Guide to Increasing Project Visibility tells you how to keep on an even keel and get to... Tags: Serena Software Inc., Visibility Company: Serena Software Date: November 2007
	Offshore Tax Disclosure Campaign Pilots New Compliance Transformation Approach A landmark series of legal rulings meant a number of financial institutions had to provide information to HM Revenue & Customs (HMRC) about hundreds of thousands of their... Tags: Capgemini, Compliance, Finance, Financial Planning, Free Trade Company: Capgemini Date: October 2007	Capgemini
	Local Government Improves IT Operational Efficiency and Effectiveness Although Baw Baw Shire Council IT Team had an incident management system, they did not have an up-to-date, internal Frequently Asked Questions (FAQ) page to direct users ... Tags: Backlog, Government, Incident Management, Information Technology, Management Company: Microsoft Date: October 2007
	BT Retail Merges Customer Interaction Solutions and Expert Support to Meet Service Level Targets BT Retail wanted to migrate multiple legacy, standalone, customer-facing systems supporting 18 million consumers and 1 million businesses to Oracle Siebel CRM application... Tags: British Telecommunications, Strategy, Software, Siebel Systems Inc., Project Management Company: Oracle Date: October 2007

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