Supply Chain Management - White Papers, Webcasts and Case Studies

	IP-Enabled Contact Centers: Lowering Costs, Raising the Customer Experience This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via your contact center. IP is a critical enabler for mult... Tags: Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software, IP Sponsored by: Avaya Date: December 2006
	Microsoft Dynamics ERP/CRM Resource DVD Request a free DVD offering in-depth information on Microsoft ERP and CRM solutions. See how Microsoft Dynamics works with your everyday software, enabling you to gain be... Tags: CRM, Customer Relationship Management (CRM), DVD, Enterprise Resource Planning (ERP), Enterprise Software Sponsored by: Microsoft Date: June 2007
	An Introduction to Microsoft Dynamics CRM Online View Microsoft's Webcast to see how you can use Microsoft Dynamics CRM Online, and learn about the importance of CRM from Martha Rogers, globally recognized leader in cus... Tags: Advertising & Promotion, Software, Microsoft Dynamics CRM, Microsoft Dynamics, Microsoft Corp. Sponsored by: Microsoft Date: April 2008
	Microsoft Dynamics CRM Online 30 Day Trial If you're looking to take your customer relationship management to the next level, Microsoft invites you to try Microsoft Dynamics CRM Online for 30 days -- free! Microso... Tags: Advertising & Promotion, Microsoft Dynamics Live, Microsoft Dynamics CRM Online, Microsoft Dynamics CRM, Microsoft Dynamics Sponsored by: Microsoft Date: April 2008
	Taking On Demand CRM Integration to the Next Level This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration... Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Integration Sponsored by: Oracle Date: September 2007

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	Supply Chain Cost-Cutting Strategies: How Top Process Industry Performers Take Radically Different Actions Companies in Process Industries (including chemicals, pharmaceuticals, food & beverage, oil & gas, pulp & paper, and health & beauty aides) have had to cope with rising m... Tags: Business Operations, Enterprise Software, Industry, Logistics, Software Sponsored by: SAP Date: March 2007
	Understanding and Managing Supply Chain Risk Explore new thinking on potential risk to global supply chains and how companies are adopting the statistical methods more commonly associated with finance and insurance.... Tags: Enterprise Software, SAP AG, Software, Supply Chain, Supply Chain Management (SCM) Sponsored by: SAP Date: November 2006
	Pricing and Revenue Optimization: A Manufacturing Perspective Pricing and revenue optimization is the process of intelligently using a combination of market, customer, product, promotion, and supply-and-demand data to improve busine... Tags: Manufacturing, Marketing, Marketing Research, Optimization, Pricing Sponsored by: SAP Date: October 2005
	Driving Business Excellence and Innovation: Adaptable Business Solutions to Make Your Company More Agile Discover how SAP Business ByDesign, an on-demand solution designed specifically for midsize companies that want to grow profitably, enables a perpetual cycle of adaptabil... Tags: Innovation, Leadership, Management, On-demand, SAP AG Sponsored by: SAP Date: January 2008
	Achieving Profitable and Controlled Growth as a Midsize Business: A Research Study by the Oliver Wyman Group Find out how midsize businesses can achieve profitable and controlled growth in this research study by the Oliver Wyman Group. Read about the key objectives and aspiratio... Tags: Midsize Business, SAP AG Sponsored by: SAP Date: August 2007
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	Intelligent Document Automation to Increase Purchasing Process Efficiency with ERP Systems For many organizations running packaged enterprise resource planning (ERP) solutions from SAP, Oracle, PeopleSoft, JD Edwards and other vendors, purchasing processes stil... Tags: Automation, Enterprise Resource Planning (ERP), Enterprise Software, ERP, ERP System Sponsored by: Esker Date: October 2007
	Ventana Research: Tuning ERP and the Supply Chain for Profitable Growth Supply chain management (SCM), a critical part of any enterprise resource planning (ERP) system, no longer means just making sure that the right materials and resources m... Tags: Enterprise Resource Planning (ERP), Enterprise Software, Epicor Software Corp., ERP, Software Sponsored by: Epicor Date: May 2007
	5 Ways ERP can help you implement Lean Becoming lean has been a goal of most companies over the last few years. Why is lean so popular? Lean delivers what companies really need in today's highly competitive wo... Tags: Enterprise Resource Planning (ERP), Enterprise Software, Epicor Software Corp., ERP, Software Sponsored by: Epicor Date: October 2005
	The best manufacturing articles of last year are compiled for you right here The manufacturing landscape is more complex now than ever. Technology is driving change. Supply chains are crossing hemispheres. And new markets are emerging daily. Manuf... Tags: Manufacturing Sponsored by: IBM Date: January 2008
	Positioning your business to win: Forecast and Demand Planning Wholesale distributors must manage inventories accurately and efficiently in order to meet customer service goals. To correctly predict consumer demand, they need invento... Tags: Customer Relationship Management (CRM), Sales Force Management, Sales, Product Marketing, Positioning Sponsored by: IBM Date: January 2008
	Positioning your business to win: Warehouse Management Distributors must handle increased sales orders while maintaining inventory accuracy, meeting customer service demands, and increasing revenue without increasing costs. T... Tags: Branding, IBM Corp., Marketing, Positioning, Sales Sponsored by: IBM Date: January 2008
	The wrong ERP system can be costly: Time for a check-up Enterprise Resource Management is crucial to the efficiency and productivity of any corporation. But many companies don't have ERP systems that can keep up with their con... Tags: Enterprise Resource Management, Enterprise Resource Planning (ERP), Enterprise Software, ERP, ERP System Sponsored by: IBM Date: January 2008
	IBM Retail Merchandising and Supply Chain - Maximize Merchandising; Minimize Supply Chain Costs Integrating merchandising and supply chain solutions is necessary in order to align your products and services with growing customer demands. Our new Merchandising and Su... Tags: Enterprise Software, IBM Corp., Software, Supply Chain, Supply Chain Management (SCM) Sponsored by: IBM Date: January 2008
	Get ahead of the curve in demand management Demand management practices in the manufacturing space are quite common but most tend to concentrate on demand planning and rely solely on forecasting needs. Get this pap... Tags: Forecasting, Sales, Sales Force Management Sponsored by: IBM Date: November 2007
	Business Continuity Solutions for Mid-sized Businesses The increasingly intertwined business relationships among businesses and their suppliers, partners and clients make it more critical than ever for mid-sized companies to ... Tags: Business Continuity, IBM Corp., It Services, Midsize Business Sponsored by: IBM Date: June 2007
	Aberdeen Group: Achieving More Value From Enterprise Applications Moving information between business applications such as ERP often requires custom programming, which diverts time and attention from high business value projects, and de... Tags: Aberdeen Group Inc., Tools & Techniques, Software, SOA, Service-Oriented Architecture (SOA) Sponsored by: IBM Date: May 2006
	Charting a new course: The retail merchandising-supply network A new model for merchandising and supply chain management is emerging; it is about to transform the way in which retailers do business and deliver the customer experience... Tags: Enterprise Software, IBM Corp., Network, Retail, Retail Company Sponsored by: IBM Date: April 2006
	Optimizing Operations Across the Supply Chain: Demand Planning Technologies Reduce Inventories, Spur Collaboration Read this paper by John Brandt to see how demand planning software packages can help manufacturers to: Establish baseline sales forecasts, incoroporating multi... Tags: Collaboration, Supply Chain Management (SCM), Supply Chain, Software, Sales Strategy Sponsored by: Microsoft Date: February 2006
	Manage Your Operations for Greater Profitability with Retail Chain Manager for Microsoft Dynamics AX Midsize retailers face the same inventory planning and control challenges as their larger competitors, though they typically do so with far fewer resources and less-devel... Tags: Microsoft Corp., Microsoft Dynamics, Retail, Retail Company Sponsored by: Microsoft Date: January 2006
	Asserting Control, Seizing Opportunity in High Tech: Five Critical Success Factors High-tech manufacturers need integrated enterprise systems that allow them to identify and act quickly on new business opportunities. This white paper highlights five cri... Tags: Financial Services, Marketing, Product Marketing Sponsored by: Microsoft Date: January 2006
	The CMO's Strategic Agenda Benchmark Report Marketing executives face a constant stream of business pressure. At the same time, customer expectations are increasing and customer satisfaction is becoming increasingl... Tags: CMO, Marketing, Marketing Research Sponsored by: IBM Date: January 2006
	Compete more effectively by acting as your own supply chain We've heard it over and again: mid-sized manufacturers need to increase efficiencies while protecting their existing infrastructure and boosting profits. IBM can help, wi... Tags: Enterprise Software, IBM Corp., Manufacturing, Software, Supply Chain Sponsored by: IBM Date: March 2005
	Better Performance at a Lower Cost: Optimize Retail Operations by Enhancing Your Use of IT According to a recent study, nearly one-third of retailers want to upgrade their POS systems in the next two years. This white paper explains how the IBM Retail Environme... Tags: IBM Corp., Software, Retail Company, Retail, Performance Sponsored by: IBM Date: January 2005
	Remove the obstacles and build the supply chain for the next century Advancing pharmaceutical technology is yielding more opportunities -- and more complications. The supply chain is being stuffed to the breaking point, and the process is ... Tags: Enterprise Software, IBM Corp., Software, Supply Chain, Supply Chain Management (SCM) Sponsored by: IBM Date: August 2004
	The Consumer Driven Supply Chain For their businesses to survive and thrive, executives in the retail and consumer products industry must understand how dramatic changes in consumer demand are transformi... Tags: Enterprise Software, IBM Corp., Software, Supply Chain, Supply Chain Management (SCM) Sponsored by: IBM Date: August 2004
	How to Get to the Numbers that Matter in Retail This white paper reviews various aspects of retail financial management and draws important lessons for small and mid-size retailers. It addresses a wide range of topics ... Tags: Finance, Financial, Financial Accounting, Financial Management, Financial Planning Sponsored by: Microsoft Date: January 2004
	Smarter Supply Chain Utilization for the Retailer This paper introduces various supply chain concepts and explains their importance. It describes initiatives being undertaken by the largest retailers and reviews what sma... Tags: Enterprise Software, Retail, Retail Company, Software, Supply Chain Sponsored by: Microsoft Date: January 2004
	Microsoft Dynamics GP Demo Learn how Microsoft Dynamics GP Financial Management Software can help you improve purchasing, budgeting, invoicing, forecasting, and inventory management so you c... Tags: Enterprise Software, Financial Services, Microsoft Corp., Microsoft Dynamics, Sales Sponsored by: Microsoft
	Do You Know Where Your Assets Are? Maximizing ROI with RFID Asset Management Companies today are making millions of dollars' worth of decisions based on data that is only about 70% accurate. They may have an existing procedure for how assets move ... Tags: Asset, Security, Roi/Tco, ROI, RFID Sponsored by: Intermec Technologies Date: December 2007
	ABCs of RFID: Understanding and Using Radio Frequency Identification Radio Frequency IDentification (RFID) is one of the fastest growing and most beneficial technologies being adopted by businesses today. Adoption of this Automatic Data-Co... Tags: ABC Inc., Biometrics, Radio, RFID, Security Sponsored by: Intermec Technologies Date: November 2007
	RFID Basics for Retailers Despite the promise that the technology holds, limitations with the initial RFID implementations have made the experiences to-date mixed. The recently ratified EPCglobal ... Tags: Biometrics, RFID, Security, Standards, Wireless Sponsored by: Intermec Technologies Date: July 2007
	Twinhead International Streamlines Supply Chain and Cuts Order Processing Time by 50% Taipei-based Twinhead International manufactures and markets notebook computers for the consumer and industrial sectors. Income from industrial products commands around 3... Tags: Enterprise Software, Supply Chain, Software, Oracle E-Business Suite, Oracle Corp. Company: Oracle Date: March 2008
	Erlanger Boosts Back Office Functionality for Improved Patient Care Erlanger Health System is a public non-profit, academic teaching five-hospital system affiliated with the University of Tennessee College of Medicine. Erlanger Health Sys... Tags: Back-office, Supply Chain Management (SCM), Supply Chain, Software, SCM Company: Oracle Date: March 2008
	Lighting Manufacturer Surya Roshni Streamlines Supply Chain With Bright Results New Delhi-based Surya Roshni Ltd is India's second-largest manufacturer of lighting products. Surya Roshni wanted to improve integration between purchasing, manufacturing... Tags: Enterprise Software, Oracle Corp., Software, Supply Chain, Supply Chain Management (SCM) Company: Oracle Date: March 2008
	Nacional Monte de Piedad Consolidates Financial Information and Achieves Visibility Among Branches Monte de Piedad wanted to implement a financial system with a flexible IT infrastructure to make accounting information consistently visible among the different branches ... Tags: Finance, Financial, Financial Accounting, Information Technology, Oracle Corp. Company: Oracle Date: March 2008
	M.T.M. Increases Efficiency to Support Global Business Growth M.T.M., an Italian company that owns the BRC Gas Equipment trademark, was established in 1977 and has grown to become one of the top manufacturers of alternative fuel sys... Tags: Alternative Fuel, Enterprise Software, Finance, Financial Management, Financial Planning Company: Oracle Date: March 2008
	Product Lifecycle Management in the Food and Beverage Industry Companies in the food and beverage industry face many challenges in managing their products and competing in the industry - including retail consolidation, ineffective in... Tags: Beverage, Food, Food & Beverage, Industry, Manufacturing Company: Oracle Date: February 2008
	How OEM Consumer Electronics Companies Can Dramatically Improve Profits Through Downstream Supply Chain Collaboration Directly With Retailers With the nature of OEM Consumer Electronics manufacturers experiencing shrinking product lifecycles and the many business challenges impacting margins, there is no room f... Tags: Collaboration, Consumer Electronics, Consumer Electronics Company, Electronics Company, Engineering Company: Oracle Date: February 2008
	Infosys Goes to University to Build Business Worldwide Infosys Technologies Ltd (NASDAQ: INFY) defines, designs, and delivers IT-enabled business solutions. Infosys uses a global alliance with Oracle to deliver Oracle-based s... Tags: Business Operations, Supply Chain Management (SCM), Strategy, Software, Purchasing & Procurement Company: Oracle Date: February 2008
	TETRA Technologies, Inc. Improves Performance With Successful, Enterprise-Wide System Upgrade TETRA Technologies, Inc. is a geographically diversified oil and gas services company that provides niche products and services for well completion and late-life producti... Tags: Business Operations, TETRA Technologies Inc., Supply Chain, Software, Sales Strategy Company: Oracle Date: February 2008

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